The complete member flow

One explicit choice. One accountable response.

Cartha Recovery never asks a program to interpret a private conversation. The member decides what moves, sees who receives it, and sees what happened next.

01

Join the program that invited you.

A program code resolves to a real organization, support team, named responder, response hours, and fallback. Joining is optional.

Cartha Recovery program-code join screen
02

Check in without writing a report.

Choose Good, Okay, Rough, or Need help. Add an optional concern such as housing or urges. The screen identifies the team that will see it.

Cartha Recovery four-face check-in
03

Review exactly what will be sent.

Confirm the check-in, concern, help request, named recipient, role, and response window. Private reflection is excluded.

Cartha Recovery exact handoff review
04

See the human loop close.

Sent → Seen → Handled is visible to the member. The accountable person and fallback remain clear when the request needs another step.

Cartha Recovery support request status
No silent bridge

Private AI reflection never becomes a staff signal.

The support flow begins with an explicit check-in or help request. It is not produced from transcript analysis, sentiment, engagement frequency, or a hidden risk score.

Review who sees what